SuprAlgo Terms of Service - Legal Agreements and Policies

Terms of Service

Welcome to SuprAlgo! We're delighted to welcome you to oursolution focused on advancing technical analysis and empoweringtraders with powerful tools for success in the financial markets.

We know it’s tempting to skip these Terms, but it’s important to establish what you can expect from us as you use the Website and its Services, and what we expect from you.

These Terms reflect the way our business works, the laws that apply to our Company, and certain things we’ve always believed to be true. As a result, these Terms help define our relationship with you as you interact with our Services.

Understanding these Terms is important because, by using our Services, you’re agreeing to these Terms.

What’s covered in these Terms?

These Terms of Service (the “Terms”) constitute a legally binding agreement between SuprAlgo, its subsidiaries, and affiliates ("Company," "we," "our," or "us") and you (“you”, “your”, or “user”). The Company is operated under the laws of Panama, United States, and has its registered office at Panama. These Terms will be effective upon your acceptance of the same (directly or indirectly in electronic form or by means of an electronic record) and will govern the relationship between us and you for the use of our Website https://www.SuprAlgo.com/, our Services, and any of our other websites, mobile or digital applications, or any other services we offer from time to time by or in connection therewith (together referred to as the “Website” or “SuprAlgo”).

About SuprAlgo:

The following constitutes the “Services”:

SuprAlgo provides a comprehensive suite of advanced technical analysis tools tailored for traders and investors. CandleSpick specializes in identifying, customizing, and analyzing Japanese candlestick patterns, which are crucial for understanding market sentiment and predicting price movements.

We offer seamless integration with popular trading platforms such as TradingView, MetaTrader, and the like. This integration allows users to access SuprAlgo's indicators directly within their preferred trading environment, enhancing convenience and efficiency.

Further, SuprAlgo enables users to customize and create both classic and non-standard candlestick patterns to meet specific technical analysis needs. This flexibility empowers traders to develop unique strategies and refine their approach to market analysis. Additionally, users can set up custom alerts and notifications within CandleSpick to receive real-time updates on identified patterns and market conditions. This feature helps traders stay informed and proactive in their trading decisions.

SuprAlgo supports strategy development by allowing users to add custom orders, conduct backtests using historical data, and analyze the effectiveness of trading patterns. CandleSpick further offers educational resources, including tutorials and webinars, to support continuous learning and skill development in technical analysis. We strive to empower users with the knowledge and tools needed to succeed in the financial markets.

To learn more about SuprAlgo's Services and how our tools and indicators operate, please click here.

Acceptance of Terms:

Our role under these Terms is limited to administration and managing the Services, including any Services made available to you on the Website.

ACCESSING, BROWSING, OR OTHERWISE USING OUR SERVICES INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS, SO PLEASE READ THE TERMS CAREFULLY BEFORE PROCEEDING.

By impliedly or expressly accepting these Terms, you also accept and agree to be bound by our other policies governing the use of our Website and/or Services, including but not limited to the Disclaimer and Privacy Policy as amended from time to time. We encourage you to read the Disclaimer and Privacy Policy in conjunction with these Terms to better understand how you can update, manage, export, and delete your information. If you do not agree with anything provided herein, please do not use or access our Website and/or Services.

We reserve the unilateral right to change the particulars contained in these Terms from time to time, without notice to you and in our sole discretion. If we make any such revision in these Terms, we will update the effective date above and the revised Terms shall be effective from such date. You are required to frequently check these Terms and their effective date to understand the terms and conditions that apply to your use of our Services. Your continued use of the Services following such modification constitutes your acceptance of the modified Terms of Service, whether or not you have read them.

Further, we may change, suspend, and/or discontinue the Services at any time, including the availability of any feature, database, and content on the Website. We may also restrict users’ access to parts and/or all of the Services without notice and/or liability to the users.

We welcome individuals and entities to utilize our Services, subject to adherence to these Terms of Service. To ensure clarity, here's who may and may not use our Services:

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WHO MAY USE OUR WEBSITE AND SERVICES?

We welcome individuals and entities to utilize our Services, subject to adherence to these Terms of Service. To ensure clarity, here's who may and may not use our Services:
1. Eligibility:
  1. Individuals: Any person who is at least 18 years old and capable of forming a legally binding agreement can use our Services. By using our Services, you represent and warrant that you meet these eligibility criteria.
  2. Entities: Any business, organization, or legal entity can also use our Services, provided that they have the authority to enter into agreements and comply with these Terms on behalf of the entity.
  3. Our Services are tailored to cater to users, including without limitation, traders, investors, and financial professionals seeking to enhance their technical analysis capabilities and refine their trading strategies.
2. Prohibited Users:
  1. Individuals under 18 years old: Minors under the age of 18 are not eligible to use our Services. If you are under 18, please refrain from using our Services without appropriate parental or guardian consent.
  2. Individuals barred from using the Services: Users who have been previously suspended or prohibited from accessing our Services by us or any competent authority are not allowed to use our Website.
  3. Users from Sanctioned Territories: You are prohibited from using our Services if you or the business entity you represent is domiciled, registered, or conducts business in any country or territory subject to financial and economic sanctions, trade embargoes, or similar restrictions imposed by the United States government, including but not limited to North Korea, Cuba, Iran, Syria, and Crimea. This also applies if you are listed as a prohibited, sanctioned, debarred, or denied party by the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury, the Bureau of Industry and Security (BIS) of the U.S. Department of Commerce, the U.S. Department of State, the United Nations Security Council, the European Union, or Her Majesty’s Treasury of the United Kingdom. You must obtain any required license or government authorization before accessing our Services if you fall under any of these categories.
3. Compliance with Laws:
  1. All users must comply with applicable laws, regulations, and policies when using our Services. It is your responsibility to ensure that your use of the Services does not violate any laws or regulations in your jurisdiction.
4. International Users:
  1. Our Services are intended for global use, but users must understand and comply with the laws and regulations of their respective countries or regions. We do not guarantee that our Services comply with local laws outside the United States, and users are solely responsible for ensuring their compliance with applicable laws.
HOW CAN YOU USE OUR SERVICES?
1. To access and utilize SuprAlgo's Services, users do not need to create a separate user account directly on the Website. Instead, users can seamlessly integrate SuprAlgo's indicators and tools into compatible trading platforms like TradingView or MetaTrader without undergoing a registration process with CandleSpick. There is no requirement to provide personal information such as name, residential address, or phone number directly to CandleSpick for using our Services.
2. However, when subscribing to SuprAlgo's premium features or making payments for our paid Services, users will need to provide necessary information securely through our payment partner, Stripe. This may include without limitation, providing accurate details such as email address and valid payment method (credit card) during the Stripe checkout process. CandleSpick does not collect or store this payment-related information directly. Instead, Stripe manages and protects this data according to industry standards and data protection regulations. To know more about how your personal information is collected and handled, please read our Privacy Policy.
3. You understand and agree that SuprAlgo does not directly collect personal data from users. By using our Services, you acknowledge that you are bound by the terms and policies of third-party trading platforms such as TradingView and payment processors like Stripe, which handle data collection and processing on behalf of CandleSpick. It is important to adhere to the policies of these platforms to safeguard your data and ensure compliance with industry standards. CandleSpick prioritizes user privacy and security by relying on trusted third-party service providers, and we encourage users to review and understand the policies of these platforms to protect their interests.
4. User Responsibilities:
  You agree:
  1. to provide your information accurately and failure to provide such accurate information, including having an invalid or expired payment method, may result in the inability to access and use the Services;
  2. to maintain confidentiality and take responsibility for all activities associated with your SuprAlgo usage, it's important to use the Website and/or Services responsibly. As SuprAlgo is integrated with trading platforms like TradingView or MetaTrader, ensuring the integrity of your interactions and information is key;
  3. to notify us immediately if you become aware of any unauthorized access or activity related to your SuprAlgo usage. You are responsible for maintaining the security of your interactions on our Website and must promptly report any suspicious behavior or issues;
  4. to provide proof of identity to access or use the Services in certain cases. Refusal to provide proof of identity may result in denial of access to or use of the Services;
  5. that SuprAlgo does not involve traditional account management, such as updating mobile phone numbers or email addresses directly on our Website. We do not bear liability or responsibility for any consequences arising from the use or misuse of information associated with your trading platform account;
  6. that in the event of a suspected security breach or misuse of your account on the trading platform (e.g., TradingView, MetaTrader) where SuprAlgo is integrated, SuprAlgo disclaims any responsibility for loss or damage resulting from non-compliance with security measures enforced by the trading platform; and
  7. to comply with all applicable laws and use the Services only for lawful purposes.
WHAT ARE THE CONTENT GUIDELINES?
1. Users agree to use the technical analysis tools, indicators, and market data necessary for utilizing SuprAlgo Services on integrated trading platforms like TradingView or MetaTrader. This includes without limitation, candlestick pattern indicators, chart patterns, squeeze patterns, customized settings, and historical data generated or accessed through CandleSpick tools.
2. Users retain ownership and control over the data and analyses generated using SuprAlgo tools within third-party trading platforms. SuprAlgo does not claim ownership of user-generated data or trading strategies developed using CandleSpick indicators.
3. When making payments for SuprAlgo Services through our payment partner, Stripe, users provide personal information (such as email address and payment details) directly to Stripe's secure payment page. SuprAlgo does not collect or store sensitive payment information beyond what is necessary for transaction processing and account management with Stripe. Such personal information of the user will only be used for purposes in compliance with applicable data protection laws and in accordance with our Privacy Policy.
4. You agree and understand that SuprAlgo may integrate third-party data sources or market information from compatible trading platforms to enhance the functionality of its tools. Third-party data used within SuprAlgo remains subject to the respective platform's terms of service and data policies.
5. The user acknowledges that we may or may not pre-screen the information provided by users at the time of payment. However, we retain the right, but not the obligation, to pre-screen, refuse, or remove any information provided by users from the Website at its discretion and for any reason. This includes situations where we receive claims, allegations, or complaints from third parties and/or authorities regarding such information, or without specific cause or notice.
6. You represent and warrant that you have ownership, control, and responsibility for the information you provide at the time of payment on our Website, or otherwise have the right to do so. The information you provide must not be misleading or unlawful, and must not violate any of these Terms, applicable laws, and regulations, or infringe or misappropriate any rights of any person or entity. SuprAlgo reserves the right to remove your provided information at any time and at our sole discretion if we have concerns about the accuracy or compliance of your submitted information.
WHAT ARE THE USER PLANS AND PRICING TERMS?
1. User Plans:
  1. We offer flexible user plans tailored to meet user preferences and needs, including monthly, quarterly, and yearly options. These plans provide users with the choice to select a subscription duration that aligns best with their trading objectives and usage patterns. We offer the following paid user plans for our Services on our Website, including recurring monthly, quarterly, and annual plans. The detailed features and pricing of all the user subscription plans are available here.
2. Free trial:
  
  We offer our new users a complimentary risk-free 7-day trial period allowing them to explore our Services before committing to a subscription plan. Please note that certain limitations and restrictions may apply, and we reserve the right to modify or terminate the trial offer at any time without prior notice.
3. Discounts:
  
  ‍We may offer exclusive discounts on the user plans. This limited-time promotion allows users to enjoy substantial savings on their subscription costs while accessing the full suite of features and functionalities of our tools and indicators. The discount will be automatically applied to the subscription fee at the time of purchase, providing users with uninterrupted access to our Website and/or Services. Please note that eligibility criteria may apply, and we reserve the right to modify or terminate this promotion at our sole discretion.
4. Payment Terms:
  1. Users are authorized to use valid credit/debit cards, or any other accepted payment methods, including online banking facilities, for transactional activities on our Website. Users are required to provide accurate and complete details of their credit/debit cards or online banking accounts. It is the user's responsibility to ensure the correctness of the information provided, and any incurred costs, expenses, losses, or damages resulting from the submission of incorrect details are solely the user's responsibility.
  2. We disclaim any responsibility and liability for any loss or damage incurred by users during the utilization of available payment methods on the Website. This includes but is not limited to, instances such as:
    Lack of authorization for a transaction;
    Exceeding the mutually agreed preset limit between the user and the respective bank;
    Payment issues arising from the transaction; and/or
    Transaction being declined due to any other reasons.
  3. All payments made against the purchases on the Website by you shall be compulsorily in United States Dollars. The Website will not facilitate transactions concerning any other form of currency with respect to the purchases made on the Website.
  4. By accepting these Terms, you expressly authorize us and our service providers to electronically collect, process, facilitate, and remit payments, including the transaction amount, through electronic means between users on the Website.
  5. You acknowledge, understand, and agree that the payment facility provided by us constitutes neither a banking nor financial service. Instead, we function as a facilitator, offering an electronic, automated online payment, and remittance facility for transactions on the Website through the existing authorized banking infrastructure and credit card payment gateway networks. It is imperative to clarify that, in providing the payment facility, we assume neither the role of a trustee nor engage in a fiduciary capacity concerning the transaction, thereby absolving itself from such responsibilities.
  6. We use Stripe as a provider of payment gateway services on the Website. You acknowledge and agree that any payment made on the Website shall also be subject to the terms and conditions of Stripe which can be found here.
  7. We affirm that the information provided by the user in this regard will be treated as confidential and will not be divulged to any third party, except as necessitated by the applicable laws, regulations, and/or processes of any government authority, and/or in connection with any judicial proceedings pertaining to legal actions, suits, and/or proceedings arising from or related to these Terms.
  8. We diligently work with Stripe to report and pursue both confirmed and suspected instances of credit/debit card fraud concerning our Services. We may request additional authorization from the user and the decision to seek further authorization rests solely with us. We retain the right to annul, postpone, decline delivery, or retract any transaction in case of suspected fraud. We shall not be held liable to the user for any losses arising from such cancellation.
  9. During the transaction process, Stripe collects specific information such as user ID, time, date, IP address, and other relevant details aimed at identifying individuals involved in fraudulent activities. In cases where a transaction is suspected to be fraudulent, all records will be provided, with or without a subpoena, to law enforcement agencies and the credit/debit card company for a thorough fraud investigation. We are committed to collaborating with authorities to ensure the prosecution of offenders to the maximum extent permitted by law.
  10. If your user plan is subject to recurring renewal and consequent subscription charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable subscription. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
  11. By actively selecting a user subscription plan, participating in transactions, or availing of the free trial on the Website, users explicitly acknowledge their understanding and unequivocal acceptance of the pricing and subscription terms delineated in this Clause.
  12. We reserve the right to periodically review and adjust user subscription plans and pricing terms to adapt to market dynamics and service enhancements. Users will receive timely notifications regarding any changes, and updates will be accessible through the Website, but this will not affect payment for Services that have been previously paid.
5. Chargeback Policy:
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  The following terms constitute “Chargeback Policy”:
  1. We are committed to providing secure and reliable Services for all users. In the event that a user disputes a charge on their credit card or other payment method and requests the issuing bank to reverse the transaction (the “Chargeback”), we along with our payment partner will cooperate fully to resolve the billing discrepancies with the issuing bank and provide all necessary documentation to validate the transaction.
  2. You agree that if a Chargeback is initiated and determined to be unjustified or fraudulent, we reserve the right to impose a Chargeback fee to cover administrative costs incurred. You will be liable to pay within seven (7) days following the date of our written request:
    An amount equal to the amount of the Chargeback;
    All third-party expenses incurred by us in relation to the Chargeback, including charges made by our or your bank or payment processor or card issuer;
    An administration fee in addition to taxes; and
    All our reasonable costs, losses, and expenses incurred in recovering the amounts, including without limitation legal fees and debt collection fees.
  3. For the avoidance of doubt, if you fail to recognize or fail to remember the source of an entry on your card statement or other financial statements, and make a Chargeback as a result, this will constitute an unjustified Chargeback.
  4. If you owe us any amount under or relating to these Terms, we may suspend or withdraw the provision of Services to you.
  5. We may at any time set off any amount that you owe to us against any amount that we owe to you by sending you written notice of the set-off.
CAN YOU CANCEL YOUR SUBSCRIPTION PLAN?

The following terms constitute “Refund and Cancellation Policy.” This Policy governs the terms and conditions applicable to the refund and cancellation of subscription plans offered by SuprAlgo. Users are advised to carefully review this policy to understand their rights and obligations regarding refunds and cancellations.
1. Cancellation Terms:
  
  Users may cancel their paid subscription plans at any time by accessing their Customer Portal, navigating to the subscription settings, and following the straightforward cancellation process. Upon cancellation, users will retain access to the subscribed plan until the end of the current billing cycle, after which their subscription will be terminated, and no further charges will be incurred. If you encounter any difficulties, please reach out to us at support@supralgo.com.
2. Refund Terms:
  
  ‍SuprAlgo provides users the flexibility to cancel their subscriptions at any time, subject to certain conditions. Within the first 7 (seven) days from the subscription start date, users are entitled to a full refund (the "Cooling-Off Period"). However, refunds will not be provided after the expiry of this Cooling-off period.
3. User hereby agrees and acknowledges that we reserve the right to modify or amend this Refund and Cancellation Policy at any time without prior notice. Any such modifications will be effective immediately upon posting on the Website.
INTELLECTUAL PROPERTY RIGHTS
1. The Website, Services, and all rights therein are and shall remain the property of the Company or its licensors. Neither these Terms nor your use of the Website and Services convey or grant to you any rights: (i) in or related to the Website and Services except for the limited license granted above; or (ii) to use or reference in any manner the Company’s company names, logos, product and service names, trademarks, or service marks, or those of the Company’s licensors.
2. Subject to the provisions of these Terms, we grant users a limited, non-exclusive, non-transferable license to access and use our Website and/or Services strictly for its intended purposes. This license explicitly does not confer any ownership rights to users, and any unauthorized use constitutes a material breach of these Terms.
3. All copyright and other intellectual property rights in the material on our Website are reserved.
4. By submitting any information on our Website, you grant us a worldwide, royalty-free, perpetual, irrevocable, and sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display such information.
5. We respect the intellectual property rights of others, and users are expected to do the same. Uploading, posting, or otherwise transmitting any content that infringes on the Company's or any third party’s intellectual property rights is strictly prohibited. We reserve the right to promptly remove any infringing content.
6. You shall not reproduce, modify, create derivative works, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast, or otherwise exploit the Website and/or Services except as expressly permitted by the Company.
HOW TO REPORT COPYRIGHT INFRINGEMENTS?
1. Users agree not to upload or transmit any communications or content that infringes or violates the rights of any party while using the Website and/or Services. Although the Website does not directly collect personal information, we do not permit infringing materials to remain on the Website and encourage users to promptly notify us if they believe any materials on the Website, including advertisements or linked content, infringe third-party copyrights.
2. Upon receipt of a proper notice of claimed infringement under the Digital Millennium Copyright Act (DMCA), we will respond promptly to remove or disable access to the allegedly infringing material. We will follow the procedures specified in the DMCA to resolve the claim between the notifying party and the alleged infringer responsible for the content.
3. To report copyright infringement issues, please reach out to us at support@supralgo.com.
4. We reserve a right to terminate contractual relationships with third parties who repeatedly infringe the copyrights of others.
WHAT CAN YOU DO AND WHAT IS A NO-GO WHEN USING OUR WEBSITE AND/OR SERVICES?
1. Subject to compliance with these Terms, we may offer to provide the Services, as more comprehensively described on the Website. These Services, selected by you, are intended solely for your own use and are not to be used or exploited for the benefit of any third party.
2. The provision of Services will be carried out on a best-efforts basis. We do not provide any warranties for the continuous availability or the accuracy of any content on our Website.
3. We explicitly disclaim any responsibility for any harm resulting from the use, viewing, or downloading of any content from the Website. If you choose to access or use any content or our Services, it is your responsibility to take necessary precautions to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. You acknowledge and agree that we shall not be liable for any damages that may arise from your use of the content on the Website or our Services.
4. Prohibited Uses:
  1. While using the Website and/or Services, users consent to abstain from activities that contravene these Terms, encompassing fraudulent acts, spamming, hacking, and any actions that could disrupt the operations of the Website and/or Services;
  2. While using the Website and/or Services users are strictly prohibited from assuming the identity of others, utilizing counterfeit accounts, or indulging in any conduct that may falsely represent their identity;
  3. You shall not edit or otherwise modify any material on our Website unless you own or control the relevant rights in the material;
  4. You are prohibited from probing, scanning, or testing the vulnerability of our Website and/or Services without our permission;
  5. You are prohibited from using our Website and/or Services to copy, store, host, transmit, send, use, publish, or distribute any material that consists of or is linked to any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software;
  6. You are prohibited from decrypting or deciphering any communications sent by or to our Website without our permission;
  7. You shall not conduct any systematic or automated data collection activities, which include without limitation scraping, data mining, data extraction, and data harvesting on or in relation to our Website and/or Services without our express written consent;
  8. You shall not use our Website and/or Services except by means of our public interfaces;
  9. You shall not use data collected from our Website and/or Services for any direct marketing activity, including without limitation email marketing, SMS marketing, telemarketing, and direct mailing;
  10. You must not do anything that interferes with the normal use of our Website and/or Services;
  11. Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us; and
  12. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  Additional activities that are prohibited
  You may not access or use the Website and/or our Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
  As a user of the Website and/or Services, you agree not to:
  a. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive information.
  b. Circumvent, disable, or otherwise interfere with security-related features of the Website, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Website and Services and/or the content contained therein.
  c. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services. Use any information obtained from the Website and/or Services in order to harass, abuse, or harm another person.
  d. Make improper use of our Website and/or Services or submit false reports of abuse or misconduct.
  e. Use the Website and/or Services in a manner inconsistent with any applicable laws or regulations.
  f. Engage in unauthorized framing of or linking to the Services.
  g. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Website and/or Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Website and/or Services.
  h. Attempt to impersonate another user or person or use the username of another user.
  i. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ('gifs'), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as 'spyware' or 'passive collection mechanisms' or 'pcms').
  j. Interfere with, disrupt, or create an undue burden on the Website or the networks or services connected to the Website.
  k.Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  l. Attempt to bypass any measures of the Website and/or Services designed to prevent or restrict access to the Website and/or Services, or any portion of the Website and/or Services.
  m. Copy or adapt the Website’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  n. Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Website and/or Services.
  o. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Website and/or Services, or use or launch any unauthorized script or other software.
  p. Make any unauthorized use of the Website and/or Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited emails, or creating account(s) by automated means or under false pretenses.
WHAT REPRESENTATIONS DO YOU MAKE WHEN ACCESSING OUR WEBSITE AND SERVICES?
1. By using the Website and/or Services, you represent and warrant that:
  1. all the information you submit will be true, accurate, current, and complete;
  2. you will maintain the accuracy of such information and promptly update such information as necessary;
  3. you have the legal capacity and you agree to comply with these Terms;
  4. If you access our Website and/or Services as the representative of any entity, you represent that you are authorized to act on behalf of such entity and that such entity shall be bound to comply with these Terms upon your acceptance of these Terms;
  5. you are not a minor in the jurisdiction in which you reside and you are responsible for adhering to your country's laws when accessing our Website and/or Services, given that the Company is located in the United States;
  6. you will not access the Website and/or Services through automated or non-human means, whether through a bot, script, or otherwise;
  7. you will not use the Website and/or Services for any illegal or unauthorized purpose; and
  8. your use of the Website and/or Services will not violate any applicable law or regulation.
HOW COMMUNICATIONS OCCUR BETWEEN USERS AND THE WEBSITE?

‍While utilizing the Website and/or Services or transmitting emails or other data, information, or communication to us, you acknowledge and consent that you are engaging with us through electronic records. You agree to receive communications via electronic records from us periodically and as necessary. Our communication with you may occur through email or any other mode of communication, electronic or otherwise.
IS THE WEBSITE SAFE TO USE?
1. Email Abuse and Threat Policy:
  1. Private communication, including email correspondence, conducted by users is not directly regulated by us. We strongly encourage our users to maintain a professional, courteous, and respectful tone when communicating via email. While we generally do not intervene in private communications, we will thoroughly investigate and take appropriate action against certain types of unwanted emails that violate any or all of our policies.
  2. One such violation includes without limitation, spoof (fake) emails. It is essential to note that we will never request sensitive information from you through email. If you ever receive a spoof email claiming to be from us and asking for sensitive information, we urge you to promptly report it to us at support@supralgo.com for further investigation and necessary action.
WHAT ARE THE GUIDELINES REGARDING LINKS TO THIRD-PARTY SITES ON THE WEBSITE?
1. We may provide links to third-party sites on our Website as a convenience to user(s). You hereby acknowledge that when you access third-party sites, you do so at your own risk.
  1. You understand that external sites are beyond our control, and we are not accountable for the content, functionality, accuracy, legality, appropriateness, or any other aspect of such external websites or resources. The inclusion of any link does not imply endorsement or sponsorship by us or any association with its operators.
  2. We may provide access to services from external or third-party service providers, seamlessly integrated into our Website. Users acknowledge and agree that any issues or non-performance of such services will be addressed on a best-effort basis, subject to the pass-through obligations as agreed with the external/third-party service providers.
  3. Users are advised to exercise caution when navigating external sites and using integrated services and carefully review the terms and conditions and privacy policies of all off-website pages and other websites that they visit.
  4. We reserve the right to modify or remove links to third-party sites and services at any time without notice. Continued use of our Website and/or Services constitutes acceptance of any modifications to the links provided.
  5. Users acknowledge that we collaborate with external or third-party service providers to enhance the user experience. Any collaborative efforts aim to improve services but are subject to the terms and conditions agreed upon with the respective service providers.
  6. Users may be notified when they are leaving our Website and redirected to access a third-party site or service. Additionally, we are not responsible for any content, advertisements, products, or other materials available on external sites or through integrated services.
IS THE WEBSITE AND SERVICES AVAILABLE 24/7?
1. While we do our best to keep the Website and/or Services up and running all the time, we can't promise it will always be perfect. Sometimes, there might be interruptions, delays, or errors, or the Website might not be free of viruses. If there are any problems, we'll try our best to fix them as soon as possible.
2. You need internet to use the Website and/or Services, and you'll have to cover the costs for that. We won't be responsible for those costs.
3. The Website might not work with every device or software out there, and sometimes we'll need to update it, which might make some parts temporarily unavailable.
4. We're not liable for any business losses or other indirect losses you might experience while using the Website and/or Services.
5. You're responsible for having the proper internet connection and devices to use our Website and/or Services. If you use wireless devices, you might have to pay extra fees to your mobile network. And while we try to make sure our Website and/or Services work on most devices, we can't guarantee they'll work perfectly on every single one.
ARE THERE ANY WEBSITE CHARGES?
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We may impose a nominal fee for accessing and making purchases on the Website. The fee is subject to change at our discretion with the Website and/or Services reserving the right to modify existing Services/fees or introduce new Services/fees. In the event of such changes, we may introduce fees for new Services or amend/introduce fees for existing Services. Any modifications to the fees will be communicated through postings on the Website, and these changes will be effective immediately upon posting. All fees will be quoted in United States Dollars until otherwise specified by us. Users are solely responsible for ensuring compliance with all applicable laws, including those in the United States, regarding payments.
LICENSE FOR WEBSITE AND SERVICES ACCESS
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Subject to your compliance with these Terms and the payment of applicable fees, if any, we provide you with a limited license to access and make personal use of this Website and/or Services. However, you are not authorized to download any content (other than page caching) or modify the Website and/or Services, or any portion of it, except with our express written consent. This license explicitly excludes any resale or commercial use of this Website and/or Services or its contents, the collection and use of any product listings, descriptions, or prices, any derivative use of this Website and/or Services or its contents, any downloading or copying of information for the benefit of another individual/entity, or any use of data mining, robots, or similar data gathering and extraction tools.
IS YOUR INFORMATION COLLECTED SECURED?
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Please take a moment to review our Privacy Policy which governs not only your visit to SuprAlgo but also details the terms related to the collection of information from you, security measures, access to your data, and the transfer of your information. Rest assured, any personal information or data you share with us while using the Website and/or Services is treated with the utmost confidentiality and is strictly handled in accordance with our Privacy Policy, as well as applicable laws and regulations. If you have any objections to the transfer or use of your information, we kindly advise against using the Website and/or Services. Your privacy and trust are of utmost importance to us, and we strive to maintain the highest standards of data protection and security.
UNDER WHAT CIRCUMSTANCES MAY ACCESS TO THE WEBSITE AND/PR SERVICES BE TERMINATED?
1. These legal Terms shall remain in full force and effect while you use the Website and/or Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES AND/OR WEBSITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
2. If we terminate your access to the Website and/or Services for any reason, you are prohibited from accessing the Website and/or Services even if you may be acting on behalf of the third party. In addition to terminating or suspending your access, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
3. Users have the liberty to terminate or cancel their access to the Services whenever they wish by adhering to the instructions that are clearly outlined on the Website.
4. Clauses including Indemnity, Disclaimer, and Limitation of Liability shall survive termination of these Terms.
UNDER WHAT CIRCUMSTANCES MAY MODIFICATIONS AND INTERRUPTIONS OCCUR ON THE WEBSITE?

We reserve the right to change, modify, or remove the contents of the Website and/or Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Website. We cannot guarantee that the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Website and/or Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Website and/or Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Website and/or Services during any downtime or discontinuance of the Website and/or Services. Nothing in these legal Terms will be construed to obligate us to maintain and support the Website and/or Services or to supply any corrections, updates, or releases in connection therewith.
DISCLAIMERS
1. THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, AND (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
2. You understand that SuprAlgo provides technical analysis tools and indicators designed to assist users in analyzing market data. It is important to understand that trading carries inherent risks, and most day traders may experience financial losses. While users utilize the Services offered by SuprAlgo, it is crucial to recognize that these Services are not intended as financial advice. Further, you acknowledge and understand that the Services provided by SuprAlgo are not customized to meet the specific investment needs of any individual. Therefore, technical analysis tools, indicators including but not limited to candlestick pattern indicators, chart patterns, squeeze patterns, customized settings, and historical data generated or accessed through SuprAlgo tools are for informational and educational purposes only. Users who rely on these tools do so at their own risk.
3. Furthermore, you acknowledge that SuprAlgo is not registered as an investment adviser with the U.S. Securities and Exchange Commission (SEC). Instead, SuprAlgo operates under the "publisher's exclusion" from the definition of "investment adviser" as outlined in Section 202(a)(11)(D) of the Investment Advisers Act of 1940 and applicable state laws. Consequently, SuprAlgo does not provide or offer personalized investment advice.
4. You agree and understand that any decision made by you regarding buying, selling, holding, or trading securities based on information provided by SuprAlgo's tools is not considered investment or financial advice. You are solely responsible for your actions and decisions taken based on the information and analysis generated by the tools. SuprAlgo provides tools for informational and educational purposes only, and users assume full liability for any consequences resulting from their trading activities. It is recommended that users consult with qualified financial professionals before making any investment decisions.
5. You recognize that utilizing Services and engaging with third-party services through the Website involves inherent risks. We cannot ensure specific outcomes from such interactions and usage. Therefore, you assume all associated risks, liabilities, and potential harm that may arise from these interactions. These risks include but are not limited to, misrepresentation of information by third-party services, breaches of warranty or contract, rights violations, and any resulting claims or consequences.
6. Pre-Opening Phase and Beta Testing: During our pre-opening phase, we want to ensure our users are informed about the unique conditions they may encounter. You acknowledge that:
  1. our Services may experience occasional disruptions or limitations during the pre-opening phase as we work towards full operational readiness;
  2. our Services may encounter technical bugs or issues during this phase. We are committed to promptly addressing and resolving any technical challenges that arise;
  3. we encourage users to share their experiences and provide feedback during this phase. Your insights are invaluable in helping us improve and refine our Services; and
  4. certain Services are currently in BETA and undergoing testing. By using these Services, you acknowledge and agree that they may contain software bugs, experience disruptions, and may not operate as intended or designated. Your use of the Services at this BETA stage signifies your agreement to participate in such BETA testing and contribute to improving our Services.
LIMITATION OF LIABILITY
1. We bear no responsibility for any secondary, resultant, or incidental harm that may occur due to the utilization or inability to utilize the Website and/or Services.
2. In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Website and/or Services, even if we have been advised of the possibility of such damages.
3. We shall not be liable for:
  1. Unsuccessful transactions, delays, or financial losses due to events beyond our control or third-party services;
  2. The Website and/or Services not meeting individual requirements, containing defects, or causing damage due to cyber attacks or other breaches beyond our control;
  3. Internet transmissions not being entirely private or secure; messages may be read by others; and/or
  4. Under various legal theories, we shall not be liable for loss of profits, revenue, goodwill, or any indirect or consequential damages arising from the use of the Website and/or Services. Users should be aware of potential risks in internet transmissions.
INDEMNIFICATION

You are solely and exclusively responsible for your use of the Website and/or Services.
1. You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand received or suffered by us, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of (1) your contributions; (2) your use of the Website and/or Services; (3) breach of these Terms; (4) any breach of your representations and warranties set forth in these Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; (6) any overt harmful act toward any other user of the Website and/or Services with whom you connected via the Website; or (7) any inaccuracies or errors in the results provided by the Website. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding that is subject to this indemnification upon becoming aware of it.
DISPUTE RESOLUTION AND GOVERNING LAW
1. These Terms shall be construed in accordance with the applicable laws of Panama, United States.
2. If any dispute or claim arises from or in connection with (i) these Terms, (ii) your access to or use of our Website and/or Services, the relevant parties shall resolve the dispute through amicable negotiations.
3. In the event that the dispute is not resolved through amicable negotiations, you agree to submit the dispute to the arbitration for determination. Notwithstanding the foregoing, you agree that (i) we have the right to bring any proceedings before any court/forum of competent jurisdiction and you irrevocably submit to the jurisdiction of such courts or forum; and (ii) any proceeding brought by you shall be exclusively before the courts in Panama, United States.
MISCELLANEOUS

We may assign any or all of our rights and obligations to any person or affiliate entity at any time. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or use of the Services. For any queries, feel free to reach out to us at support@supralgo.com.

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Terms of Service

Setup&Detect

Patterns!

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Terms of Service

What’s covered in these Terms?

About SuprAlgo:

Acceptance of Terms:

Join our Discord ‍Community !

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